Privacy Policy
Last Updated: October 16, 2025
Welcome to AR4HandsFurniture. We value your privacy and trust. This policy outlines how we collect, utilize, and protect your information to ensure a smooth and secure service experience.
1. Information We Collect
We collect information necessary to fulfill your purchases and improve our website performance:
A. Data Provided By You: When you purchase our handcrafted furniture or contact us for support, you provide:
- Contact & Delivery Details: Name, Phone Number, Email Address, and Shipping Address.
- Transaction Data: Information related to your 30% advance payment and final balance clearance (via bank transfer or cash deposit). Sensitive bank details are handled securely by external processors, not stored by us.
B. Data Collected Automatically (Web Functionality): Our website uses standard technologies (via Shopify and trusted analytics providers), which help maintain site functionality and efficiency:
- Cookies: These allow the website to remember your shopping cart items and preferences between visits.
- Usage & Device Data: This includes non-personal data like your IP address, browser type, and page visit patterns, which helps us understand site performance and continuously enhance our online experience.
2. How We Use Your Information
Your information is used solely to provide you with excellent service and uphold our commitments:
- Order Fulfillment & Logistics: To process your payment, manage the manufacturing process, and coordinate safe, nationwide delivery and on-site assembly across Pakistan.
- Customer Support & Service: To address your inquiries, provide support, and manage communications related to your order status or post-sale service.
- Policy Assurance: To seamlessly process your 100% advance payment refund within 2–3 business days, should you utilize the 3-day cancellation policy.
- Communication: To share relevant updates and offers regarding our solid wood furniture (if you choose to subscribe).
3. Sharing Your Personal Information (Trusted Partners)
We only share information when absolutely essential to operate our business:
- Delivery Services: We share minimal contact details (Name, Address, Phone) with our trusted logistics partners to guarantee your furniture reaches your doorstep safely.
- Legal Requirements: We disclose information only when legally required to do so by local authorities.
4. Data Security and Customer Rights
- Security: We are committed to safeguarding your personal data and use security measures appropriate to the nature of the information we collect.
- Your Rights: If you have questions about the data we hold, you have the right to contact us and request access, correction, or deletion of your personal information.
- Policy Changes: We may update this policy. Any changes will be posted on this page with a revised "Last Updated" date.
5. Contact Us
We are here to help. If you have any questions or concerns about this policy or your data, please reach out to us:
- Email: business@ar4handsfurniture.com
- Phone/WhatsApp: +92 301 4406933